Last Updated: March 26, 2025
Integrity Customs
8532 E 41st St
Tulsa, OK 74145
Email: info@integritycustoms.com
Introduction
Integrity Customs (“we”, “us”, or “our”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and SMS messaging programs.
Information We Collect
Personal Identification Information
We may collect personally identifiable information from customers in various ways, including when you visit our site, request services, schedule appointments, or interact with our SMS or email communications. This may include:
- Full name
- Email address
- Mailing address
- Phone number
- Vehicle information
We collect this information only when voluntarily submitted.
Mobile Information
We may collect mobile phone numbers for the purposes of delivering SMS communications. These communications may include appointment reminders, repair status updates, follow-ups, payment notifications, and two-way communication with our team.
We do not share mobile information, including SMS opt-in data and consent, with third parties for marketing or promotional purposes.
How We Use Collected Information
Integrity Customs uses your information for the following purposes:
- To schedule and manage appointments
- To send appointment reminders and repair updates
- To respond to customer inquiries and feedback
- To notify customers of billing status or payment requests
- To conduct satisfaction follow-ups
- To enable two-way communication via SMS
- To improve our customer experience and services
We do not sell, rent, or share your personal data with third parties for marketing purposes.
SMS Messaging Policy
Messaging Purpose
We use SMS messaging to provide informational updates about appointments, repairs, and payments. Messages may also include follow-up inquiries and conversation initiated by the customer or our team.
Messaging frequency varies and may be approximately 1–2 times per week.
Consent to Receive Messages
By providing your phone number, you expressly consent to receive SMS messages from Integrity Customs for the purposes listed above. You are not required to consent to SMS messaging as a condition of purchasing goods or services.
Opting Out
You can opt out of receiving SMS messages at any time by replying “STOP” to any message. After you opt out, you will receive one final message confirming that you have been unsubscribed.
To request help or more information, reply “HELP” to any SMS message or contact us at info@integritycustoms.com.
How We Protect Your Information
We implement reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, limited access, and internal data handling procedures.
We also conduct periodic reviews to maintain the effectiveness of our security practices.
Sharing Your Information
We do not share, rent, or sell your personal identification information to third parties. If information must be shared for legal or operational reasons (e.g., legal compliance, protecting our rights), it will never include SMS opt-in or consent data.
Text messaging opt-in is excluded from information sharing with third parties.
Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can configure your browser to disable cookies if you prefer.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted to this page with a revised “Last Updated” date. We encourage users to periodically review this page to stay informed about how we protect their information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@integritycustoms.com
Address: 8532 E 41st St, Tulsa, OK 74145